All Systems Operational

Core Network Operational
PureLink Wireless Operational
PureLink 4G Wireless Operational
PureLink Fibre Operational
90 days ago
100.0 % uptime
Today
Tuatahi Operational
Chorus Operational
Enable Operational
PureLink Direct Fibre Operational
90 days ago
100.0 % uptime
Today
PureLink Systems Operational
PureLink Portal Operational
PureLink Website Operational
PureLink Voice Services Operational
VOIP Operational
3CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 30, 2026

No incidents reported today.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time, some customers will experience several drops in connection for up to 5 minutes each during this maintenance window, if internet connection issues persist after this maintenance window ends, please get in touch by emailing us at help@purelink.nz or on 0800100714.
May 26, 08:53 NZST
May 26, 2026
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
Completed - The scheduled maintenance has been completed.
May 20, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 23:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time, some customers will experience several drops in connection for up to 5 minutes each during this maintenance window, if internet connection issues persist after this maintenance window ends, please get in touch by emailing us at help@purelink.nz or on 0800100714.
May 12, 16:51 NZST
May 19, 2026
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026
Resolved - This incident has been resolved.
May 16, 13:34 NZST
Update - We have a technician on site investigating the cause of this fault, currently most connections are back online as a backup has been put in place.
May 16, 10:32 NZST
Investigating - We are aware of an outage affecting fixed wireless services in the Ngahinapouri area. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience and will keep you updated on the progress.
May 16, 07:17 NZST