All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Network Operational
PureLink Wireless Operational
PureLink 4G Wireless Operational
PureLink Fibre Operational
90 days ago
100.0 % uptime
Today
Tuatahi Operational
Chorus Operational
Enable Operational
PureLink Direct Fibre Operational
90 days ago
100.0 % uptime
Today
PureLink Systems Operational
PureLink Portal Operational
PureLink Website Operational
PureLink Voice Services Operational
VOIP Operational
3CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upstream Provider Maintenance Aug 4, 2026 01:00-06:00 NZST

During this window, one of our upstream providers will be completing maintenance, Some customers may experience an outage for up to one hour during this maintenance window.
Posted on Jul 27, 2026 - 14:14 NZST

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

Wireless service outage - Waitetuna / Te Uku / Ruapuke
Resolved - This incident has been resolved.
Jul 30, 12:07 NZST
Monitoring - Technicians are on site and a fix has been implemented. We are currently monitoring the results.
Jul 30, 11:16 NZST
Identified - We are aware of an issue currently affecting wireless services in the greater Waitetuna area. Engineers are currently investigating the issue and updates will be provided as they are received.
Jul 30, 09:33 NZST

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Fibre Outage - Tuatahi First Fibre Connections
Resolved - This incident has been resolved.
Jul 28, 16:56 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 13:54 NZST
Update - We are continuing to investigate this issue.
Jul 28, 13:06 NZST
Investigating - We are currently investigating this issue.
Jul 28, 13:05 NZST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Core Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time, some customers may experience several drops in connection for up to 10 minutes each during this maintenance window, if internet connection issues persist after this maintenance window ends, please get in touch by emailing us at help@purelink.nz or on 0800100714.
Jul 15, 10:43 NZST

Jul 21, 2026

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

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