All Systems Operational

Core Network Operational
PureLink Wireless Operational
PureLink 4G Wireless Operational
PureLink Fibre Operational
Tuatahi Operational
Chorus Operational
Enable Operational
PureLink Systems Operational
PureLink Portal Operational
PureLink Website Operational
PureLink Voice Services Operational
VOIP Operational
3CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Core Network maintenance Apr 8, 2025 23:00 - Apr 9, 2025 03:00 NZST

We are completing major upgrades on our core network. While we will work to minimise any outages, some services may experience intermittent outages for up to 30 minutes during this period.
Posted on Apr 08, 2025 - 10:31 NZST
Apr 8, 2025

No incidents reported today.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025
Resolved - This incident has been resolved.
Apr 5, 10:39 NZDT
Identified - The issue has been identified and a fix is being implemented.
Apr 5, 09:38 NZDT
Update - Technicians are now on site
Apr 5, 09:25 NZDT
Update - Technicians are on their way to the site to investigate further.
Apr 5, 08:43 NZDT
Investigating - We are currently investigating this issue.
Apr 5, 07:23 NZDT
Apr 4, 2025
Completed - The scheduled maintenance has been completed.
Apr 4, 01:00 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 3, 22:25 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 22:00 NZDT
Scheduled - Tuatahi is performing maintenance on their fibre network between Hamilton and Raglan, all services with all providers will incur an outage of up to 50 minutes in this scheduled outage window. This affect PureLink Wireless and Fibre customers in the Raglan area
Apr 3, 09:57 NZDT
Apr 3, 2025
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 13:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 08:30 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 25, 09:41 NZDT
Scheduled - We will be performing some power delivery upgrades at one of our solar sites to increase our battery storage. We don't expect any outage during this time.
Mar 25, 09:41 NZDT
Completed - The scheduled maintenance has been completed.
Mar 28, 03:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 27, 08:45 NZDT
Mar 27, 2025
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.