All Systems Operational

Core Network Operational
PureLink Wireless Operational
PureLink 4G Wireless Operational
PureLink Fibre Operational
Tuatahi Operational
Chorus Operational
Enable Operational
PureLink Systems Operational
PureLink Portal Operational
PureLink Website Operational
PureLink Voice Services Operational
VOIP Operational
3CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Wireless Network Outage - Ruapuke / Whaanga Road
Resolved - This incident has been resolved.
Jun 5, 10:03 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 09:50 NZST
Identified - The issue has been identified and a fix is being implemented.
Jun 5, 09:39 NZST
Update - Technicians are on site
Jun 5, 09:18 NZST
Update - Technicians are currently on their way to the tower site.
Jun 5, 07:47 NZST
Update - Technicians were unable to safely access the tower site tonight due to severe weather conditions. We will return tomorrow morning in daylight when conditions are safer.
Jun 4, 19:29 NZST
Update - Our field team will be heading to the tower site soon to investigate this further. Due to the weather conditions in the area, it may not be safe for our team to get access to the site tonight
Jun 4, 18:27 NZST
Investigating - We are currently investigating an issue affecting internet services in the Ruapuke area.
Jun 4, 17:51 NZST
Jun 4, 2025
Core Network Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 01:02 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 23:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jun 3, 15:43 NZST
Scheduled - We are performing some maintenance on our core network. We don't expect any customer outage as a result of this work.
May 30, 15:51 NZST
Tower Uplink Upgrade - Te Mata, Te Papatapu and Kawhia/Aotea regions
Completed - The scheduled maintenance has been completed.
Jun 4, 01:01 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 23:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time as we improve the uplink for our towers. This will affect Te Mata, Te Papatapu and Kawhia/Aotea regions. We expect up to 1 hours of downtime during this window for all customers in affected areas.
May 21, 11:42 NZST
Jun 3, 2025
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage